Small and Medium Business Resilience Framework : A systematic review

A business resilience framework is an organization's ability to generate responses to uncertain events and be competitive with large profit-making companies. This systematic literature review focuses on the business resilience framework among small and medium-sized entrepreneurs (SMEs) to cope with the COVID-19 pandemic and sustain business performance, which can be recognized as the factors in determining business performance and sustainability. Although the study could not cover all SMEs in Malaysia due to a lack of reporting, it is still significant. The study could assist businesses in developing resilience strategies through which they can respond to uncertain environments.